Exchange Policy

At The SkoolStore, we want every parent and student to have a smooth and satisfying shopping experience. If something isn't right with your order, we're here to help.

1. Eligibility for Exchange

You can request an exchange if:

• The size does not fit

(All requests will be reviewed, and only after approval, the exchange process will move forward.)

2. Conditions

To qualify:

• Items must be unused, unwashed, and in original condition
• Tags and packaging must be intact
• Request must be raised within 48 hours of delivery

3. Exchange Process

• Choose the correct size you want to exchange for
• Our team will arrange pickup if applicable (based on location)
• Replacement will be processed once the original product is received and inspected

(All requests will be reviewed, and only after approval, the exchange process will move forward.)

4. Pickup & Delivery

• Pickup availability depends on your area
• If pickup is not available, customers may need to ship the product to our address—details will be provided by our team

5. Contact Us

For any exchange request, please contact our support team at: hello@theskoolstore.com