Orders are processed within 3-5 business days (excluding weekends and holidays) after receiving payment confirmation.
Once your order is processed, you will receive a confirmation email with tracking details.
Shipping charges will be calculated at checkout based on your location and order value.
Delivery times may vary based on location, weather conditions, and courier service availability.
Once your order is shipped, you will receive a tracking link via email/SMS to monitor your shipment’s progress.
We use reliable courier services to ensure timely and safe delivery.
In case of delays, we will keep you informed and assist with updates.
If you receive a damaged or incorrect item, please contact us at +91 9600833114 within 2 days of delivery.
For exchange policies, please refer to our Exchange Policy.
Ensure your shipping address is correct at checkout. We are unable to change the address once the order is shipped.
If your order is undeliverable due to an incorrect address, additional charges may apply for re-shipping.
For any shipping-related queries, reach out to us at hello@theskoolstore.com or call us at +91 9600833114